Customer Testimonials
I always goto Vaneesa she is very knowledgable and does an excellent job with follow up!
Very good service. The only issue, and not a big deal, was nobody at the service counter when I came to pick up my vehicle. A lady showed up after about 5 minutes.
Ron Hodgson
Jordan provided outstanding service for my vehicle. The service was quick, and he demonstrated a high level of expertise. He went above and beyond to address and resolve the issues with my car. Kudos to Jordan! Thank you, AILA
Had a great experience buying a new GMC truck at Ron Hodgson. Fair, honest, genuinely nice people on the sales team. They put a lot of effort into finding the right truck for me (traded with another dealer). And they still priced the truck very competitively.
Bought a used vehicle with Ethan and have been there for 2 oil changes since. Each time we have great service, and they always take the time to say hi to the kids and make us feel welcome.
Excellent service with friendly, knowledgeable staff. Jacinda in the services department was great to deal with.
The waiting area was comfortable while my truck underwent an oil and fuel filter change. Customer service was excellent.
Their customer service is top notch. I've always found them to be knowledgeable and respectful when I'm explaining what I have noticed about issues with my vehicle, even if I don't know the right terminology. They're effective at what they do!
Super quick. They did what was expected and performed additional checks.
Did a good job of fishing an issue and getting is back on the road
My truck needed Immediate attention and J.C my service advisor was great and the service team at Ron Hodgson was quick to get my truck back on the road so quick during this busy holiday season! Thanks again again! Gerry
Great overall experience buying my new truck. Kenna made the experience simple and easy, the finance manager was great and when I had a small issue with my truck their service team figured it out and educated me on the issue to prevent it from happening again, and covered the cost and rental vehicle. Will definitely return again when it's time to buy another vehicle.
Thank You Ron Hodgson Team for the awesome experience we had buying our new car. It was fun, like buying a new car should be! We shopped around until we came across Ron Hodgson. We felt they were fair and honest so we decided to purchase our new Buick Envista through them. Everything was great, from our first contact to follow-ups to delivery. Adam in sales is approachable and friendly. He answered all of our questions and then some. Closing the deal with Mike in finace was quick and pressure free. 11/10 We would highly recommend!!
We highly recommend Ron Hodgson.... finally found a dealership that cares about customer service! All of us at Kilpatrick Holdings Ltd are grateful for the timely service and integrity, doesn't hurt that the bill was less than the quote eithier!
Really great service, great gentt
Super fast in amd put. And personal service 5 star
Vehicle was in for inspection prior to selling it privately. Service advisor (Jacinda Beckham) was pleasant and kept me updated on the status of the vehicle.
Great experience. Mike & Adam were very helpful ! Thanks for my new vehicle that I love.
Very quick and professional . Would highly recommend their business
Vanessa in the service department was very professional and knowledgeable. Great job!
Good, fast service today. Shuttle service with Ed today was excellent. Last time, in the spring, I used the shuttle service, I had a different driver and it was a terrible experience. He was over 45 min late in arriving, he went to the wrong house abd then argued that he was at the right house and then when he finally made it and we proceeded back to the dealership, he took the slowest and longest way possible. However, as stated above, this time with Ed, the shuttle service was excellent!
Dana was very easy to deal with (very knowledgeable).She communicated with me very well. The service department fixed the problem in a very timely manner. The shuttle driver Richie was great to deal with, a very outgoing person. Finally the ladies in service department that take payment were fantastic.
I’ve never had to use a warranty but recently did to a shot heater core. These guys got me in quickly, were extremely friendly, hit their timelines and even offered me rides. Also got me a complimentary car rental for a few days. I can’t describe more how easy and great this was. I would use them a thousand times over. My agent was Jordan and he was the best. Hope this service sticks around forever.
Jordan was cool
Jordan was great and the Ron Hodgson team. Got me in last minute and fixed everything quickly.
Very quick turn around on a recall and oil change. Thanks alot to the crew at RH
Had my truck towed in on short notice. They were able to diagnose all problems on day 2 and have everything repaired and out the door on day 3. Quick and friendly service.
The staff were very exllent to deal with and the shuttle drivers were very polite and prompt. The repair on my window was done to perfection. I will definitely take my terrain back to them if need be. Thank you Carla
Always a great experience! Highly recommend
I’ve purchased two vehicles from Jimmy in 2024. While the first one went smoothly, the second one had some challenges (not the dealerships fault, just unexpected surprises). Anyone can sell you a car, but when things get challenging you see the true integrity of a dealership. While every encounter I had with staff was warm and friendly; I would like to thank Jimmy (Sales) and Mike Y (Finance) for going the extra mile. I’m delighted with my new vehicle, and even more impressed with Ron Hodgson’s and their customer service.
Service was completed before promised time. Very courteous service rep.
Very good customer service and very good repair services. I plan on using them for all my servicing needs moving forward.
I had my Tahoe in for brakes and a very noisy motor. 153000 km and the lifters needed to be replaced. $5600 hit. Dana was my advisor and she was excellent. Having my Tahoe in for a full week, Dana kept me informed as to progress. I have one concern, the technician advised that the transmission fluid was dirty and should be replaced. I advised that I had the fluid replaced no more than 2000 km ago. General Motors does not take responsibility for a fault in their 5.3 engine. With only 153000 km on this vehicle I was faced with a significant repair bill. ...
When I arrived at the dealership I was met immediately to ensure that I had pulled into the correct lane for my appt, I hadn't, thank you for asking me to move over one lane. At the Customer Service desk I was met by very friendly staff and reviewed my reason for the appt. All of my concerns had been noted as per the conversation I had when booking the appt by phone. The shuttle service from and to the dealership was fantastic, thank you Gene and Ed. When I returned to pick up my truck, everything completed on ...
I recently had the pleasure of visiting Ron Hodgson for some service on my vehicle, and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was welcoming, professional, and attentive. They took the time to explain the work that needed to be done and provided me with a detailed estimate that was both clear and reasonable. The pricing was incredibly competitive—especially considering the high quality of service I received. It’s rare to find a dealership that combines great value with excellent customer care, but [Dealership Name] really hits the mark. ...
The service was great. Fast and pleasant
Always great service & thorough. The pricing is what they say, and I have peace of mind at Ron Hodgson
Five star service as always, thank you very kindly Lucas
Its been a great journey with Ron Hodson Chevro. Always so friendly and take good care of our family business well. Service department do fantastic work
The process of getting an oil service was smooth and worry free. The staff were very helpful, welcoming and supportive. The lobby waiting area was very comfortable. All in all it was a good experience.
Very helpful. Nice staff.made experience Nice and easy
Had a great experience here.. This is my second new truck from this dealership In 6 years and had amazing experience.. Kim came out too greet me in a crazy cold wind and I told her right from the start that I would be dealing with jimmy on the sale as I know his family well. She totally understood and she continued to help me out which I kept saying go inside it’s too cold out and I can get all the info from jimmy when he is working.. I give this girl all the credit in the world she ...
Nothing but good things to say about the team at Ron Hodgson! I had been to too many dealerships when looking to purchase a truck and left each location dissatisfied with the level of service provided. One visit to RH and I was signing papers that day. Shawn and the service team have been most helpful with any issues and concerns since.
Very accommodating & helpful!
If you are considering buying a GM vehicle, GO TO RON HODGESON. Save yourself the time of checking the other dealers around Edmonton. I already did that and wish I went to RH from the start. I was helped by Ideen and he broke all the stereotypes of car salesmen being sleazy. Very transparent and understanding from start to finish and truly works with you to get the best deal you can in the city. I would highly recommend asking for his help if you’re in the market for a vehicle
Friendly, quick. Easy great personable service.
Staff were friendly, thorough and efficient.
I can’t say enough about how helpful, professional and thorough everyone was here for my purchase of my gorgeous, sweet new ride!! I followed my favorite salesperson to his new dealership (Mike V) and am so happy I did! He works with a great team of people and I have no doubt I’ll be in great hands here for many years to come. Kim (my salesperson) was so good to me and took care of everything I needed throughout my purchase! She’s so thorough and didn’t miss a single detail! Everyone exceeded my expectations. Thank you ...
We just brought our truck through the express lane Jacinda was very efficient and easy to deal with it was quick and easy
As always, I have a great service from Ron Hodgson GMC dealership
I got in for an oil change immediately and they did a full service. The all points inspection is valued.
5 star review for 5 star service! The team at Ron Hodgson really made my buying experience easy. My salesperson Jason has gone above and beyond, from the test drives, info, purchase, and on going service. Definitely recommended this dealership in Edmonton!
Very kind and friendly staff.
Had to bring my vehicle in for a god awful noise. They worked on it until they figured out the issue and dealt with the coverage company for my after market warranty.Vanessa was awesome to deal with and I'll keep bringing my chevy back if I need any other repairs
It was a great buying experience all throughout from first point of contact till signing for the truck. Ideen was our correspondent at Ron Hogson, I’ll advise a call to him if you’re considering gettting a truck too, didn’t feel any sales pressure but he advised me on all the options and packages. Got a 24 Sierra 1500 w/elevation x31 package
Good Day All, I just wanted to send a quick thank you to Vanessa and the staff in service. Had an issue with my truck tire and Venessa was able to get it fixed quickly even though the service department was short staffed and very busy. Vanessa is always smiling and helpful. This is very much appreciated in this very stressful society. Big thanks everyone!!! Brian Williams
NO BS! These guys are down to business, fast communication, easy process. I just picked up a new truck here and worked with Tyler. He was attentive and understood exactly what I was looking for in a vehicle sale. Tyler directed me through all the options, and he remembered every detail of our conversations. Tyler ended up finding me the perfect truck with all the options I wanted and brought it in from the other end of the province. 10/10 the best car buying experience I have ever had and I’m not pumping tires. I love my new Silverado! Look ...
Awesome detail. My truck was a muddy mess. They cleaned everything inside and out. Just like I bought the truck!. I've never seen anything better, I'll go back and will recommend it to all my friends.
I reached out in need of a reliable vehicle, Tyler was very quick to get back to me and show me a few options within my budget! Process was smooth and quick thanks to everyone I worked with there. 10/10 experience and I will definitely will be referring others!
Stopped in, unannounced with no appointment, and Jacinda was right there to welcome me and get me in and out of the service department with no issues! Plus, I was wandering through the showroom, and the owner made a point of saying hello and almost forcing me to have a sandwich! Would always recommend Ron Hodgson for anything General Motors!
Fantastic staff. Great dealership and customer service
Very helful
Fastest oil change I’ve ever had. Big shout out to Lucas for getting me in an out so quick and the complimentary inspection was awesome to see.
Oil change done !😁
I can't say enough about what a great experience it was dealing with the guys at Ron Hodgson's! This was my first time buying a vehicle from a dealership and they were very helpful with explaining everything throughout the whole process. They were also really great when it came to financing too! Big thank you to Carter, Tyler, Habib, and Darren! You guys are awesome!!!
Great customer service, quick and they kept me informed. Shuttle service was excellent and also quick.
We decided to venture out Saturday to look at new vehicles in St Albert, our first stop was St Albert Ford. Buying a new vehicle is a big deal, we were looking at 60+K and I found this both overwhelming and stressful. From the moment we walked in , It was uncomfortable, and no one really seemed happy. Once greeted, the pressure was on. The salesmen kept asking "If XXX do we have a deal today", "If I can do this do we have a deal today, I want your business". Long story short, once getting numbers ...