Frequently Asked Questions

Q: Do you offer leasing options?

Yes. Leasing options may be available on select Chevrolet, GMC, and Buick vehicles and can offer lower payments depending on your needs and term.

Q: How does your dealership determine trade-in values?

Ron Hodgson GMC evaluates live market data, local Edmonton auction trends, and vehicle condition assessments to provide competitive trade-in values for used vehicles.

Q: Can I complete the entire purchase online?

Yes. Customers can explore inventory, calculate payments, value trade-ins, apply for financing, and schedule delivery using our online tools.

Q: Do I have to service my GM vehicle at your dealership to maintain warranty coverage?

No. However, servicing your vehicle at Ron Hodgson GMC ensures your vehicle is maintained by GM-certified technicians using OEM parts and proper warranty documentation.

Q: Can I factory-order a GM vehicle with specific options that are not on your lot?

Yes. Ron Hodgson Chevrolet Buick GMC allows customers to custom order Chevrolet, GMC, and Buick vehicles with preferred trim levels, packages, and options.

Q: Are extended warranties customizable?

Yes. GM Extended Protection Plans can be customized based on ownership duration, mileage, deductible preferences, and driving habits.

Q: What is the real-world range of GM electric vehicles in Canadian winters?

Cold weather can temporarily reduce EV range. Ron Hodgson GMC helps customers understand winter EV performance and charging best practices for Alberta conditions.

Helpful answers about shopping, financing, service, ownership, and more at Ron Hodgson Chevrolet Buick GMC.

Financing & Leasing

Can I secure financing before my vehicle arrives? ⌄

Yes, you can get pre-approved for automotive financing at Ron Hodgson GMC well before your vehicle arrives at the lot. Our finance department secures your preliminary approval ahead of time and will actively review the latest GM promotional interest rates upon vehicle delivery to ensure you receive the most favorable terms available.

What happens if interest rates change before I take delivery? ⌄

If GM interest rates fluctuate between your order date and delivery date, you will typically retain the option to choose the more favorable financing rate. Our team monitors these rate changes to protect your payment plan and lock in the lowest cost of borrowing.

Can I transfer my current lease into a new GM lease? ⌄

Yes, transferring an active vehicle lease into a brand-new GM lease is entirely possible in many circumstances. The loyalty specialists at Ron Hodgson GMC will assess your current lease agreement, calculate any remaining equity or termination terms, and determine the most financially sound path to transition you into a new vehicle.

What documents do I need to finance a vehicle? ⌄

Common requirements include a valid driver's licence, proof of income, proof of address, and supporting financial details.

Do you offer leasing options? ⌄

Yes. Leasing may be available on select vehicles and can offer lower payments depending on your needs and term.

Want to explore your options before visiting?

$ Finance it! See Offer

Pricing & Value

Do you offer price protection if GM incentives change after I order? ⌄

Yes, price protection programs frequently apply to factory-ordered GM vehicles to safeguard your pricing. The finance experts at Ron Hodgson GMC will verify if your chosen model qualifies at the time of your order, allowing you to lock in the best available retail incentives and interest rates before assembly begins.

Are there hidden fees beyond the advertised vehicle price? ⌄

No, Ron Hodgson GMC practices complete pricing transparency with zero hidden fees. Every vehicle price breakdown clearly outlines the core MSRP alongside mandatory freight, PDI (Pre-Delivery Inspection), standard documentation fees, and applicable Alberta taxes so there are no surprises at signing.

How does your dealership determine trade-in values? ⌄

To calculate competitive trade-in offers, Ron Hodgson GMC evaluates live real-time market data, local Edmonton auction trends, and a physical vehicle condition assessment. We look beyond generic book values to ensure you receive a fair, top-market appraisal for your used car, truck, or SUV.

Can I get payment estimates before visiting? ⌄

Yes. We can provide payment options based on your vehicle choice, budget, trade-in, and down payment.

Want help with trade-in value or payment options?

$ Value My Trade Get Payment Options

Dealership Experience

Do you offer at-home test drives or vehicle delivery? ⌄

Yes, Ron Hodgson GMC offers premium remote services, including at-home test drives and personalized vehicle delivery for clients across St. Albert, Edmonton, and surrounding rural communities. Our team will bring your preferred vehicle directly to your home or workplace for a private viewing and test drive.

Can I complete the entire purchase online? ⌄

Yes, using our integrated digital retailing tools, you can complete nearly the entire vehicle purchase process online from the comfort of your home. Our secure platform allows you to select a vehicle, calculate accurate finance or lease payments, value your trade-in, apply for credit, and schedule your final home delivery.

What sets your dealership apart from other GM dealers? ⌄

Ron Hodgson Chevrolet Buick GMC stands apart through our decades-long commitment to absolute pricing transparency, non-commissioned product specialists, and dedicated local community support. Serving the St. Albert and Edmonton markets for generations, we focus on establishing lifelong relationships through expert post-sale support rather than high-pressure, transactional sales.

Do you help customers from Edmonton and St. Albert? ⌄

Yes. We proudly help customers from St. Albert, Edmonton, and surrounding areas.

Ready to stop by or take the next step?

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Service & Ownership

Do I need an appointment for an oil change service? ⌄

Oil changes are on a first come/first served basis. If we are performing other repairs with an oil change, we can book an appointment. Appointment times are for the time of drop off and not the time that the vehicle will enter the shop.

Do I have to service my GM vehicle at your dealership to maintain warranty coverage? ⌄

No, you are not legally required to service your vehicle at our dealership to maintain your factory warranty; however, routine maintenance at Ron Hodgson GMC guarantees your vehicle is handled by GM-Certified technicians using OEM parts. Furthermore, we automatically log your service history directly with General Motors to ensure seamless warranty verification.

What maintenance plans do you offer, and are they worth it? ⌄

Ron Hodgson GMC offers prepaid GM Certified Service Maintenance Plans designed to lock in today's parts and labor pricing against inflation. These customizable packages simplify ownership costs by covering scheduled oil changes, tire rotations, and multi-point inspections, proving highly cost-effective for drivers looking to protect their vehicle's long-term resale value.

How do I know when my vehicle needs service? ⌄

Modern Chevrolet, GMC, and Buick vehicles are equipped with an OnStar Oil Life Monitor and advanced onboard diagnostics that alert you via your instrument cluster when maintenance is due. You can also monitor real-time vehicle health, tire pressures, and service reminders directly through the myChevrolet, myGMC, or myBuick mobile apps.

Need maintenance or service support?

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Ordering & Availability

Can I factory-order a GM vehicle with specific options that aren't on your lot? ⌄

Yes, Ron Hodgson Chevrolet Buick GMC allows you to custom factory-order new Chevrolet, GMC, and Buick models tailored to your exact specifications. Our team walks you through available trim levels, optional packages, and active manufacturer production constraints to provide transparent build timeline estimates for your custom vehicle.

How accurate are delivery timelines for factory orders? ⌄

Custom factory order delivery windows vary based on GM production schedules, dealership allocation slots, and regional transit logistics. Ron Hodgson GMC provides regular tracking updates throughout the assembly process, allowing us to show you exactly where your vehicle stands from the initial build date to its arrival at our St. Albert dealership.

What is dealer allocation, and how does it affect my ability to get a vehicle? ⌄

Dealer allocation refers to the specific number of vehicles a manufacturer grants to a dealership based on market size and sales volume. Because Ron Hodgson GMC is a high-volume dealer in the Greater Edmonton Area, we often secure strong allocations on high-demand trucks and SUVs, minimizing wait times for custom orders and rare trim levels.

Looking for a specific vehicle?

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Warranty & Protection

What's included in GM's factory warranty, and what isn't covered? ⌄

New GM vehicles come backed by a comprehensive factory warranty consisting of a Bumper-to-Bumper Limited Warranty, a Powertrain Component Warranty, Corrosion Protection, and Complimentary Roadside Assistance. Wear-and-tear items resulting from normal use--such as brake pads, wiper blades, and wheel alignments--are typically excluded from standard factory warranty coverage.

Are extended warranties customizable? ⌄

Yes, GM Extended Protection Plans are fully customizable to mirror your specific driving habits and ownership timeline. At Ron Hodgson GMC, we can tailor your coverage levels, extended time or mileage durations, and deductible amounts to give you personalized peace of mind well past the baseline factory warranty.

Can I add extended protection? ⌄

Yes. Protection plans may be available depending on the vehicle and ownership needs.

Want help understanding available coverage?

Ask About Protection

EV & Technology

How does home charging installation work for GM electric vehicles? ⌄

Ron Hodgson GMC streamlines the EV transition by connecting you directly with certified local electric vehicle charger installers in the St. Albert and Edmonton regions. We guide you through selecting Level 2 home charging hardware, understanding residential electrical requirements, and applying for active government utility rebates.

What is the real-world range of GM electric vehicles in Canadian winters? ⌄

Extreme cold weather and winter driving conditions temporarily reduce the battery driving range of all electric vehicles. Ron Hodgson GMC provides transparent winter range expectations based on local Alberta driving habits, along with practical tips--such as utilizing cabin pre-conditioning while plugged in--to maximize your GM EV's cold-weather efficiency.

Are software updates included, and do they require dealership visits? ⌄

Most new Chevrolet, GMC, and Buick models feature advanced Over-the-Air (OTA) software update capabilities. This technology allows infotainment improvements, system patches, and vehicle performance updates to download automatically via Wi-Fi or cellular connections without requiring a physical service appointment at our shop.

Want help finding a vehicle with the features you want?

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Still Have Questions?

Our team is here to help you explore your options, compare vehicles, and book a visit that works for you.

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